Terms of Service

Overview

This website is operated by My Store. Throughout the site, the terms “we”, “us” and “our” refer to My Store. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Use of This Site

By agreeing to these Terms of Service, you represent that you are authorized to enter into this agreement on behalf of the business you represent. You may not use this site or our services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the course of using them.

Services We Provide

My Store provides professional services, not physical goods. Our services include the AI Revenue & Sales Assessment and, where engaged separately, the implementation of AI sales infrastructure such as lead generation agents, lead nurturing agents, CRM configuration, automated follow-up, and reporting. Nothing on this site is shipped or physically delivered.

Assessment Engagement

The AI Revenue & Sales Assessment is a fixed-fee diagnostic engagement. After purchase you will be asked to complete an intake questionnaire, provide business and sales process information, give access to relevant sales or CRM data where appropriate, and schedule a diagnostic session. The assessment concludes with a presentation of findings and a recommendation for what should be implemented.

Delivery of the assessment depends on your timely participation. If intake information, data access, or scheduling is not provided, the engagement timeline will extend accordingly.

Implementation Work

Implementation of an AI sales system is a separate engagement, scoped and quoted based on the findings of the assessment. Purchasing the assessment does not create an obligation for either party to proceed with implementation.

Fees & Payment

Fees are quoted in US dollars and are payable in full at the time of purchase unless otherwise agreed in writing. Because the assessment is a professional service delivered specifically for your business, work begins on purchase. Prices and service descriptions are subject to change at any time without notice, and any change applies only to engagements purchased after the change.

Cancellation & Refunds

If you need to cancel an engagement, contact us before the diagnostic session and we will discuss options in good faith based on the work already performed. Once findings have been delivered, the engagement is considered complete. Any refund terms agreed in a signed statement of work take precedence over this section.

Confidentiality & Client Data

Information you share with us during an engagement is treated as confidential and used solely to perform the services. We will not disclose your business data to third parties except to the service providers required to deliver the work, or where required by law. Our handling of personal information is described in our Privacy Policy.

No Guaranteed Results

The material on this site, including demonstrations, dashboards, and example conversations, is provided for general information and illustration only, and any figures shown are sample data. We do not guarantee any specific revenue increase, conversion rate, return on investment, or other business outcome. Results depend on factors outside our control, including your market, offer, pricing, sales team, and execution.

Third-Party Systems

Our services may involve connecting to systems operated by third parties, such as CRM platforms, messaging providers, and scheduling tools. Your use of those systems is governed by their own terms, and we are not responsible for their availability, pricing, or policy changes.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content, not including payment card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements.

Contact

Questions about the Terms of Service should be sent to us at legal@emetreach.com.